Frequently Asked Questions

Why use a plan manager?

A plan manager can help you:

• increase your financial and plan management skills
• learn how to self-manage your plan
• pay providers
• increase your choice of providers
• get NDIS plan budget reports and greater budget oversight.

How can I have plan management?

At your planning meeting you can tell NDIS staff that you would like a plan manager to support you.

The NDIS will include funding in your plan to pay for your plan manager. This is separate from your other services and supports in your budget.

If you are mid-plan and want to change, contact the NDIA on 1800 800 110 to discuss how you can include plan management in your plan.

How do I change plan managers?

You can choose your plan manager. You can also change your plan manager during your plan.

If you wish to change, you will need to tell your plan manager. They will provide you with information about your plan and help you to change.

How does plan management work?

Plan Managers act as the intermediaries between the NDIA and your service providers. We claim the money from your plans allocated budget and pay the service provider for you. . We then keep you up dot date every step of the way.